The thing about company rates

I get people in who want to use their friend's, spouses's, mother's company discount for their car rental and can't understand why they can't use someone else's company discount. It's just a discounted rate, right? Not from my end of the counter.

The thing about company rates is that they are not discounts, they are contracted rates that often include covering damage to the vehicle at no extra charge. Sounds great from the customers' point of view. The problem is that coverage for the vehicle actually means the company will be paying for any damage to the vehicle and the company most likely will refuse to pay for damage not done by their employees.

Say you work for Tator tot Enterprises and rent a car from me with your company rate including coverage for the car. You hit a utility pole causing a big dent in the bumper. We find the dent, take pictures for our insurance company, and call Tator tot Enterprises for payment of the damage determined by our mechanic. Tator tot Enterprises pays for the damage. If renter/driver on the contract (or not listed on the contract) with their company rate who is not an employee, they have the option of refusing payment of any damage and our insurance company goes after the customer which could lead to court documents being delivered to their home if the customer can't pay for damage. And that customer is likely placed on the Do Not Rent List so they can never rent another car from us again.

That is why the renter must work for the company in order to recieve that company's discount. Genie Out.